GWU Help Desk professional providing support

GWU Help Desk

Expert support, with a clear next step.

Fast, secure, and easy remote assistance for accounting, website development, software installation, and troubleshooting needs.

Open a support ticket

Tell us what needs attention.

Need immediate assistance? Our secure remote support approach enables a GWU technician to resolve issues quickly. Start by sharing the essentials below, or choose a direct contact channel.

Submit the essentials and we’ll route your request.

Download AeroAdmin

Quick help

Common issues, resolved faster.

What should I include?

Add the topic, urgency, a short description, and any error message.

AeroAdmin did not download?

Check your browser download list, then contact GWU if you still need help.

Need QuickBooks or website help?

Choose the closest topic and a GWU specialist will follow up with the next step.

Support FAQ

Straight answers, before you reach out.